Everything about ordering, files, production and delivery

Choose the product, select size, material, finishing, quantity and production speed. Then upload your file, choose a file check if required and complete the order in the checkout.

Yes. For many stickers and labels you can calculate the price directly online. You immediately see how material, size, quantity, finishing and production speed affect the price.

A quote is useful for custom work, large volumes, tenders, unusual materials, multiple delivery addresses, special packaging requests, bundling per type or when you do not yet have a print-ready file.

Request your quote here.

We work for consumers, business users, resellers, signmakers, advertising agencies, printers, print buyers, industry, retail, e-commerce, government, construction, real estate, healthcare, education, associations and non-profit organisations.

Yes. Dr.Sticker is set up for resellers, high-volume business users and graphic professionals. Orders are shipped whitelabel as standard, so your customer does not see Dr.Sticker branding on the packaging.

For professional customers we also offer Dr.Sticker PRO. This is useful if you regularly buy stickers or labels, want to calculate prices online, upload files directly, need B2B options or want support with larger or recurring projects.

Yes. Use the contact form or email info@drsticker.nl. Preferably include the application, size, quantity, desired lead time and, if possible, a photo or example.

Please contact us as soon as possible. If your order has not yet entered production, we can often still help. Once production has started, changes are usually no longer possible.

This is often possible, depending on the product and required configuration. For multiple variants, quantities or files, a quote is usually the clearest route so everything is produced and packed correctly.

You can order roll labels, individual stickers, labels, window stickers, floor stickers, sealing stickers, product labels, warning stickers, doming stickers and custom stickers, among many other options.

First choose the application that best fits your project through our menu structure, such as window stickers, floor stickers, wall stickers, vehicle stickers, roll stickers or sticker sheets. The product page describes the material specifications in more detail.

Need more information about materials, adhesion, appearance or use? View our digital sample book or ask for advice before ordering.

The selection guide in our sample book gives quick material directions for common situations:

• Economical sticker: Orajet 3164G white gloss.
• Good price/quality choice for outdoor use: Orajet 3651G white gloss with Oraguard 215 gloss.
• Easy and quick to apply and remove: Dotfix.
• All-round indoor and outdoor use: Roughmark with Oraguard 215 gloss, Oraguard 215 matt or floor laminate.
• Longest outdoor durability: 3M IJ280 with 3M 8428G.
• Light boxes or illuminated signs: Orajet 3650G with Oraguard 215 gloss.

These are general directions. The best choice still depends on surface, installation, use and environment.

There is no single sticker that sticks best everywhere. Adhesion depends on the surface, temperature, moisture, duration of use and load. In the selection guide, Motomark is mentioned as the strongest-adhering film. For difficult surfaces such as PE, PP or caravans, Orajet 3106HT with Oraguard 215 gloss is mentioned.

Most stickers adhere well to smooth, clean and grease-free surfaces. For rough, cold, greasy, powder-coated or slightly curved surfaces, additional material advice is recommended.

For floors, we recommend a floor sticker with a suitable floor adhesive and a protective, wear-resistant finish. The selection guide mentions Roughmark with floor laminate for indoor floors. For outdoor floors, Alufloor is mentioned.

Only apply floor stickers to a clean, dry and suitable surface. In public areas or with intensive use, anti-slip, wear and removability require extra attention.

For windows and glass there are several options: transparent stickers, white stickers, window stickers with white ink, static window film or stickers for inside or outside application. For temporary window campaigns, Dotfix transparent or Dotfix white is often useful because it is easy to apply and remove. Yupo Tako is a suction film without adhesive and is mainly suitable for smooth surfaces such as glass.

The right choice depends on visibility, light transmission, reading direction, weather exposure and whether the sticker is temporary or long-term.

Yes, this is often possible with mirrored printing or a specific window sticker setup. Please state this clearly in advance so the file, material and reading direction can be prepared correctly.

For walls, the surface is decisive. Smooth, clean and fully cured paint usually gives the best chance of adhesion. For rough walls or brick, the selection guide mentions Roughmark with Oraguard 215 matt.

Rough walls, textured paint, lime paint, dust, moisture or recently painted walls can reduce adhesion. For wall applications, we recommend material advice or a test in advance.

Often yes, but plastic types, coatings and surface treatments vary greatly. For difficult surfaces such as PE, PP or caravans, the selection guide mentions Orajet 3106HT with Oraguard 215 gloss. Clean the surface thoroughly and, when in doubt, tell us the surface type and application.

Yes. In the digital sample book you can quickly get an impression of materials, applications and possibilities.

Would you like to assess a material first? Contact us or request a quote with your application and preferred material direction. We will then look at which sample or solution fits best.

Yes. You can order online from just 1 piece. Please note that ordering a larger quantity immediately is often more cost-effective.

Do you have a large production run of EUR 2,500+ and want extra certainty? Contact us to discuss the possibilities for a free sample or proof.

Many materials are suitable for outdoor use, but not every material is intended for this. As a good price/quality choice for outdoor use, the selection guide mentions Orajet 3651G white gloss with Oraguard 215 gloss. For maximum outdoor durability, 3M IJ280 with 3M 8428G is mentioned.

For outdoor use, always choose a material and adhesive that match moisture, UV, temperature changes, wear and the desired lifetime.

Yes, several material and finishing options are available. Please indicate whether the sticker only needs to withstand moisture, is regularly wet, is used in cooling or comes into contact with cleaning agents. For protection against chemical substances, the selection guide mentions GF108 Tedlar satin as a direction.

Yes. Transparent stickers are possible, optionally with white ink or specific printing. Keep in mind that transparent material reacts differently to the surface than white material.

Permanent adhesive is intended for long-term adhesion. Removable adhesive is suitable when the sticker needs to be removed more cleanly later. The final result always depends on the surface, temperature and duration of use.

According to the selection guide, Roughmark up to around 6 months and Dotfix up to around 3 months are good directions when you want less adhesive residue. Yupo Tako has no adhesive and works as a suction film, but is only suitable for smooth surfaces such as glass.

Removability always depends on the surface, duration of use, temperature, sunlight and cleaning agents.

For full wraps of cars or boats, for example, the selection guide mentions 3M IJ280 with 3M 8428G or 3M 8550M. For vehicle lettering without a car wrap, Orajet 3651G with Oraguard 215 gloss or matt is mentioned. For extreme wear or motorsport, Motomark with GF238 Motomark Armor gloss is mentioned.

For higher temperatures up to around 120 degrees, the selection guide mentions Oracal 352 white matt. For extreme wear or motorsport, Motomark with GF238 Motomark Armor gloss is mentioned. For protection against chemical substances, GF108 Tedlar satin is mentioned.

For technical applications, we always recommend a practical test or project-specific advice.

Often yes, but it requires the right material choice. For rough walls or brick, the selection guide mentions Roughmark with Oraguard 215 matt. For difficult surfaces such as PE, PP or caravans, Orajet 3106HT with Oraguard 215 gloss is mentioned.

Also think of surfaces such as plastic, metal, cardboard, powder coating, glass, wood or lightly structured surfaces. Send information or photos when in doubt.

This depends on the product, material and finishing. The online calculator shows the available options. For unusual sizes or large stickers, you can request a quote.

Yes. Stickers can often be cut in a custom shape. Please supply a clear cutting line according to the file specifications, or request help from our studio if you do not yet have one.

Preferably supply a print-ready file with the correct size, sufficient resolution, safe margins, correct cutting line where required and outlined fonts. View the file specifications.

A print-ready PDF is usually the best choice. Depending on the product, other graphic files may also be suitable. For cutting lines, white ink or special finishes, a well-built vector file is often important.

It is not mandatory, but it is wise if you want more certainty. Especially for custom work, cutting lines, special shapes, transparent materials, white ink or important deadlines, we recommend a more extensive check.

No, a file check is not a content, text, brand or design check. Always check spelling, contact details, barcodes, QR codes, logos, colours and quantities yourself before ordering.

Yes. Our studio can help with complete design, DTP work, adjustments, additions, numbering and variants. Request this via the quote form and clearly describe your wishes. We will tell you in advance what costs are involved.

This depends on the product and ordering process. For multiple designs or variants, clearly state which quantity belongs to which file. When in doubt, a quote is the safest route.

If something is noticed within the selected check, we will contact you where possible. This may affect the lead time, because production can only start properly once the file is approved and usable.

Contact us immediately if you supplied the wrong file. If the order has not yet entered production, we can often still help. After production has started, replacing the file is usually no longer possible.

Screens display colours with light, while print uses inks on material. Colour differences can occur due to screen settings, material, finishing, colour profiles and lighting conditions. For critical colours, testing or consultation in advance is recommended.

The lead time starts once your order has been paid, except for orders on invoice. If you have chosen a check or digital proof, production can only continue once the file has been approved.

Depending on order and destination, you can choose regular delivery, express delivery in a time window, pallet delivery or pickup in Roosendaal. For deadlines, we recommend a shipping method with higher reliability.

• Regular delivery: 90% reliability.
• Express delivery 08:00-12:00: 99% reliability.
• Express delivery 08:00-17:00: 99% reliability.
• Pallet delivery: 99% reliability.
• Pickup in Roosendaal: 100% reliability.

Yes. We deliver within the Netherlands and Belgium. We also have a European focus and many orders can be delivered internationally.

The available shipping options, lead times and costs may differ by country, parcel size and shipment. For international shipments, pallet deliveries or deliveries outside the standard checkout, it is best to request a quote.

Yes. We regularly deliver to customers outside the Netherlands and Belgium. Within Europe, many orders can be shipped as usual. For large volumes, pallet shipments, multiple delivery addresses or deliveries outside Europe, we are happy to advise on the best shipping method.

Please note: with international delivery, transport time, reliability, customs formalities or local delivery conditions may differ per destination.

Yes, this is possible. Unfortunately, it is not a standard online option, but it can be arranged via a quote request. State per address what needs to be delivered, including quantities and any packaging requirements.

Yes. We work daily for resellers and graphic professionals. We can ship orders fully whitelabel in neutral packaging. Your customer will not see Dr.Sticker branding on the packaging.

Yes. Place your order online via our website and we ship whitelabel as standard, without our own branding and without a recognisable or traceable Dr.Sticker sender or return address on the packaging.

Yes. Custom packaging is possible by quote, from flat packaging on a pallet to bundling by type, category, project, customer or sales set. Please state your requirements clearly in advance.

Yes, please contact us directly. Same-day production, pickup or courier shipment depends on the product, planning, file, material and destination.

We do our best to produce and ship reliably, but transport delays can occur. Do not take risks with a strict deadline: choose faster production and a delivery option with higher reliability.

If the selected shipping method supports it, you will receive the track & trace by email once the shipment has been registered or dispatched.

Once your order has been registered or dispatched, you will receive the track & trace by email. Also check your spam folder and the email address used for your order. If you have not received track & trace yet, your order is probably still in production or has not yet been processed by the carrier.

The available payment methods are shown in the checkout. Which options are visible may depend on country, customer type, order amount and account settings.

For business customers, we offer this option in the ordering process when it is available. If ordering on invoice is available for your order or account, you will automatically see this payment option during checkout.

For regular online payment, the lead time starts once payment has been received. For orders on invoice, the agreed terms apply and payment in advance does not always block the start of production.

Yes. You will receive an invoice or payment receipt with your order, usually by email or through your account area. Check beforehand that your company name, invoice address and VAT details are correct.

Please contact us as soon as possible. Sometimes a correction can still be processed, but it is important that invoice details are correct when placing the order.

Yes, where applicable you can enter your VAT details during the ordering process or in your account. Please check this carefully before completing your order.

State this as clearly as possible during the ordering process or in your quote request. For business projects, we can often take this into account if it is known in advance.

Yes. Request a quote if you need internal approval first, want to compare several scenarios or need a formal quote for purchasing, project administration or tendering.

Yes, several more sustainable material options are available. The best choice depends on use, surface, lifetime, appearance and any requirements around recycling or biodegradability.

This differs per situation. A sustainable choice is not always the thinnest or most natural material, but the material that performs properly without unnecessary reprints, failure or replacement.

Yes. By looking carefully at material, size, quantity, file quality and packaging in advance, we help prevent mistakes, reprints and unnecessary production losses as much as possible.

Yes. Tell us where the sticker will be used, how long it needs to stay in place, which conditions matter and whether removability or recycling plays a role.

Not always. For temporary campaigns, a temporary solution may be more suitable. For product labels, outdoor use or safety applications, long-term quality is important to prevent replacement.

Yes. Indicate in your quote request that sustainability is important. Where possible, we can include alternatives or material directions.

You can reach us by phone, WhatsApp, email or the contact form. For existing orders, always include your order number.

Our customer service is available on working days, Monday to Friday: 09:00 - 17:30.

For urgent questions, please contact us directly and clearly state your deadline.

Send your order number, name, email address, a short description of your question and, where relevant, photos, screenshots, files or track & trace information.

Report this as soon as possible and send clear photos of the outer packaging, inner packaging, damage and shipping label. This helps us assess what happened and what solution fits.

Many stickers and labels are made to order and therefore usually cannot simply be returned. Contact us if something is wrong with your order, and we will review the situation.

Contact us immediately. If production has not started yet, we can often still help. If the order has already been produced using the supplied file, this usually falls outside our responsibility.

Yes. For repeat orders, larger volumes, B2B agreements, reseller processes, tenders, custom work and special packaging requirements, our sales team is happy to help personally.

Yes. Email your complaint with order number, clear description and photos to info@drsticker.nl. We will review your report carefully and look for a suitable solution.