Return policy

All our products that are custom-made or cut are excluded from the right of withdrawal. Printed, laser, cut, and printed work or custom-cut films, therefore, cannot be returned. Opened or used products/accessories also cannot be returned.

Non-personalized or non-custom-cut products that are unused can be returned. For example, glue remover, tension hooks, utility knives, spatulas, or static window films in their original packaging. Please contact our customer service for this.

You have the right to withdraw from the contract within 14 days without giving any reason. This withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically receives the product.

As soon as the right of withdrawal is used, an email must be sent to our customer service (info@drsticker.nl) with a clear mention of the order number. The product must then be returned at your own expense and responsibility to the address below.

The products must have been received at our return address within 14 days after notification, otherwise, the right to withdraw expires. You are responsible for providing proof that the products have been sent on time.

Return Address

Dr.Sticker
Attn: returns department
Vaartveld 9a
4704 SE Roosendaal

Return Costs

Direct costs for returning the products are at your own expense.

Refund

Within 14 days, you will receive the amount to be refunded using the same payment method with which you originally paid the order. This only occurs when the products have been received.